Downtown Eastside, Vancouver
DTES Help Guide
Find food, shelter, showers, health care and practical support in Vancouver’s Downtown Eastside.
Need a shelter space? Check the current BC 211 shelter list. For seasonal openings, check the City’s shelter page.
Help finding services: call 211 or text 211. Navigators: 9 am–9 pm weekdays, excluding holidays. Emergency: call 911.
Some services are outside the neighbourhood or require an appointment or referral. Check access details with the organization before visiting.
Find a service
165 listings
No services match these filters. Try fewer words or clear the filters. You can also search BC 211 for more options.
Shelters Downtown (Yaletown)
1401 Hornby Street Shelter
- Location
- 1401 Hornby Street, Vancouver
- Hours
- Intake 24 hours a day, 7 days a week
- Contact
- 604-620-9253
Housing, income & work DTES / Strathcona
188 Keefer
SUCCESS
Provides affordable housing for low- and moderate-income seniors age 55 and older.
- Location
- 188 Keefer Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-408-7274 Local 1063
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Shelters Vancouver
Aboriginal Youth Safehouse (ASH)
Youth 12-18; any gender
- Location
- Address confidential (call for location)
- Hours
- 24 hours; referrals from youth or service providers 7 days a week
- Contact
- 604-254-5147
Substance use & harm reduction DTES
Access Central - detox referral line
Vancouver Coastal Health
Adults 19+ in Vancouver, North Shore, Richmond, Sea to Sky, Sunshine Coast; self-referral accepted
- Hours
- Daily 9am-7:45pm; voicemail answered next morning
- Contact
- 1-866-658-1221
Housing, income & work DTES / Strathcona
Adult Guardianship
The Bloom Group
Provides financial management services for low-income individuals who are vulnerable to financial abuse, or are no longer able to manage their own finances due to physical and/or mental constraints.
- Location
- 391 Powell Street, Vancouver
- Hours
- Office hours are 9 am to 5 pm Monday to Friday.
- Contact
- 604-606-0335 or 778-945-3323
Community & family support DTES / Strathcona
Agape Street Ministry
Catholic street outreach ministry that provides support to women ages 19 and over in Vancouver's Downtown Eastside who are involved in the sex industry or struggling with substance use.
- Location
- Kateri House, 887 Keefer Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-215-4115
Shelters DTES
Al Mitchell Place Shelter
Lookout Housing and Health Society
- Location
- 346 Alexander Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-9126 ext. 1
Substance use & harm reduction DTES
Alcohol & Drug Information and Referral Service
- Hours
- Contact the service for current hours.
- Contact
- 1-800-663-1441 (604-660-9382 in Lower Mainland)
Substance use & harm reduction DTES
Astoria Tent (harm reduction site)
- Location
- 369 Hawks Avenue, Vancouver
- Hours
- Contact the service for current hours.
Mental health & counselling DTES
Atira Stopping the Violence Counselling Program
Atira Women's Resource Society
Women affected by violence (Vancouver; also serves White Rock, Newton, Surrey)
- Hours
- Contact the service for current hours.
- Contact
- 604-331-1407 ext. 105; email stv@atira.bc.ca
Housing, income & work DTES / Strathcona
Avalon Hotel Partnership Program
Lookout Housing and Health Society
Provides support and assistance to tenants of the Avalon Hotel.
- Location
- 165 West Pender Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-629-0055
Support for existing tenants. This is not a public housing application or emergency shelter intake service.
Food & meals DTES / Strathcona
Ayx Community Bus
Volunteer peer-run outreach project provides vulnerable Downtown Eastside and Strathcona area community members with bottled water, coffee, snacks, harm reduction supplies, resource navigation and referrals, and basic clothing donations when available.
- Location
- Address not published by 211
- Hours
- Contact the service for current hours.
Community & family support DTES
Battered Women's Support Services (BWSS) Crisis & Intake Line
BWSS
Women and gender-diverse people experiencing violence
- Hours
- Contact the service for current hours.
- Contact
- 604-687-1867; toll-free 1-855-687-1868; text 604-652-1867
Housing, income & work DTES
BC Employment and Assistance office - Vancouver (Dockside)
Province of BC (Ministry of Social Development and Poverty Reduction)
People who are unemployed, underemployed, awaiting other income or unable to work (income, disability assistance, employment referrals)
- Location
- 180 Main Street, Vancouver
- Hours
- Office Mon-Fri 9am-12pm and 1pm-4pm; phone line Mon-Fri 9am-4pm
- Contact
- 1-866-866-0800
Housing, income & work Burnaby (serves BC)
BC Housing Housing Registry (subsidized rental housing)
BC Housing
Low-income households meeting residency and income limits
- Location
- 101-4555 Kingsway, Burnaby (applications also online, by mail, fax)
- Hours
- Mon-Fri 8:30am-4:30pm
- Contact
- 604-433-2218 or 1-800-257-7756
Housing, income & work Burnaby (serves BC)
BC Housing Supportive Housing Registry (SHR)
BC Housing
Low-income single adults, seniors and people with disabilities who are homeless or at risk and need support services
- Location
- 101-4555 Kingsway, Burnaby (form online, by mail, fax or in person)
- Hours
- Phone support Mon-Fri 8:30am-4:30pm
- Contact
- 604-433-2218 or 1-800-257-7756; email shr@bchousing.org
Food & meals DTES / Strathcona
BCSPCA Charlie's Pet Food Bank
The BC Society for the Prevention of Cruelty to Animals (BCSPCA)
Outreach program in the Downtown Eastside provides free pet food and pet supplies to people with pets who are homeless, low-income, or seniors.
- Location
- Jacob's Well, 543 Powell Street, Vancouver
- Hours
- Food and pet supply distribution hours are 11 am to 1 pm on Tuesdays.
Housing, income & work DTES / Strathcona
Beacon Hotel
PHS Community Services Society
Provides single room occupancy (SRO) social housing for individuals living with concurrent disorders.
- Location
- 7 West Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-669-3287
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Shelters Downtown
Belkin House (Salvation Army) Emergency Shelter
The Salvation Army
Men and women 19+; limited rooms for women with children under 13
- Location
- 555 Homer Street, Vancouver
- Hours
- Open year-round; clients must return by 11pm to keep a bed; max stay 30 days; alcohol- and drug-free
- Contact
- 604-681-3405
Community & family support DTES / Strathcona
Better at Home - Vancouver (Inner City)
Network of Inner City Community Services Society
Helps seniors ages 65 and over with simple daily tasks so that they can continue to live independently in their own homes and remain connected to their communities.
- Location
- 920 East Hastings Street, Vancouver
- Hours
- Hours are 9 am to 5 pm Monday to Friday; call in advance for appointment.
- Contact
- 604-569-2787
Community & family support DTES
Carnegie Community Centre
City of Vancouver
Low-income adults; $1/year membership
- Location
- 401 Main Street, Vancouver
- Hours
- Daily 9am-11pm
- Contact
- 604-665-2220
Food & meals DTES
Carnegie Community Centre cafeteria
City of Vancouver
Low-income adults in the DTES; $1 annual membership
- Location
- 401 Main Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-665-2220
Mental health & counselling DTES
Carnegie Community Centre social programs
City of Vancouver
- Location
- 401 Main Street, Vancouver
- Hours
- Daily 9am-11pm
- Contact
- 604-665-2220
Mental health & counselling DTES
Carnegie Outreach
- Location
- 392 Powell Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-665-3318 / 604-968-1825
Ask the outreach team about current services and eligibility.
Community & family support DTES
Carnegie seniors programs
City of Vancouver
DTES seniors (age 40+ at Carnegie)
- Location
- 401 Main Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-665-2220
Shelters West End
Catholic Charities Men's Hostel
Catholic Charities
- Location
- 1056 Comox Street, Vancouver
- Hours
- Admitting 4pm-midnight nightly; 10pm curfew for returning men
- Contact
- 604-443-3292
Housing, income & work DTES
City of Vancouver Homelessness Services
City of Vancouver
Anyone seeking shelter or winter response information
- Location
- 390 Powell Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-673-8443 (311: 604-873-7000)
Community & family support Downtown
Covenant House Drop-In Centre
Covenant House Vancouver
Youth 16-24; no referral needed
- Location
- 1302 Seymour Street, Vancouver
- Hours
- Drop-in 9am-5:30pm Mon-Fri
- Contact
- 604-685-7474; toll-free 1-877-685-7474
Shelters Downtown
Covenant House Vancouver - Youth Crisis/Shelter
Covenant House Vancouver
Youth 16-24; no referral needed
- Location
- 1280 Seymour Street, Vancouver
- Hours
- Intake 24 hours, 7 days a week
- Contact
- 604-685-7474; toll-free 1-877-685-7474
Food & meals DTES
Crabtree Corner - Crabtree's Kitchen
YWCA Metro Vancouver
Women and their families
- Location
- 533 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-216-1650
Shelters DTES
Crosswalk (Salvation Army Harbour Light)
The Salvation Army Harbour Light
- Location
- 108 East Hastings Street, Vancouver
- Hours
- 24-hour services
- Contact
- 604-646-6800
Substance use & harm reduction DTES
Detox services at Onsite
Vancouver Coastal Health
- Location
- 139 East Hastings Street, Vancouver (upstairs from Insite)
- Hours
- Contact the service for current hours.
Shelters DTES
DEWC Overflow Shelter
Downtown Eastside Women's Centre
Self-identified women
- Location
- 265 East Hastings Street, Vancouver
- Hours
- Open 24 hours a day, 7 days a week.
- Contact
- 604-564-9331
Contact the shelter about availability.
Shelters DTES
DEWC Warming and Respite Space
Downtown Eastside Women's Centre
Self-identified women
- Location
- 398 Powell Street, Vancouver
- Hours
- Daily, 2:30 pm to 9 am the following morning.
- Contact
- 604-423-4216
Contact the program about access and availability.
Shelters Vancouver
Directions Youth Haven
Youth 16-21; any gender; pets OK
- Location
- Address confidential (call for location)
- Hours
- 24-hour intake; low barrier
- Contact
- 778-800-3300
Shelters Downtown
Directions Youth Services Centre
Directions Youth Services
Youth 19-24, all genders; pets with restrictions
- Location
- 1138 Burrard Street, Vancouver
- Hours
- Youth shelter 9pm-9am nightly (curfew 11pm); extreme weather beds 10pm-7am
- Contact
- 604-633-1472 ext. 1
Legal help & ID DTES / Strathcona
Downtown Community Court
Ministry of Attorney General
Community court focused on offending clients facing homelessness, poverty, mental health, and/or substance use issues in Vancouver's Downtown Eastside.
- Location
- 211 Gore Avenue, Vancouver
- Hours
- The courthouse is open from 8:30 am to 4:30 pm Monday to Friday; court hours are 9 am to 12 noon and 1 pm to 3 pm Monday to Friday.
- Contact
- 604-660-8754
Food & meals DTES
Downtown Eastside Community Fridge Project
Vancouver Women's Health Collective
Self-identified women in the DTES
- Location
- 29 West Hastings Street, Vancouver
- Hours
- Tue-Fri 1pm-6pm; buzz to enter
Food & meals DTES
Downtown Eastside Neighbourhood House community drop-in
DTES Neighbourhood House Society
- Location
- 573 East Hastings Street, Vancouver
- Hours
- Mon and Wed 10am-12:30pm (oatmeal, community fridge and pantry)
- Contact
- 604-215-2030 (admin)
Community & family support DTES / Strathcona
Downtown Eastside Seniors Centre
Vancouver Second Mile Society
Drop-in centre provides a safe place for older adults living in the downtown core to congregate with one another.
- Location
- 509 East Hastings Street, Vancouver
- Hours
- Hours are 8:30 am to 3 pm on Monday to Friday.
- Contact
- 604-254-2194
Community & family support DTES
Downtown Eastside Women's Centre (DEWC)
DEWC
Self-identified women and their children
- Location
- Admin office; drop-ins at 302 Columbia St and 25 East Hastings St
- Hours
- Contact the service for current hours.
- Contact
- 236-862-7582 (administrative office)
Organization contact, not a shelter intake number. Use the individual shelter listings for shelter contacts.
Mental health & counselling DTES / Strathcona
Downtown Eastside Youth Outreach Centre
Vancouver Coastal Health (VCH) - Vancouver
Offers a drop-in space with a lounge and kitchen, as well as computer and phone access for Downtown Eastside youth ages 15 to 24 who struggle with mental and physical health challenges, and housing instability.
- Location
- 786 Powell Street, Vancouver
- Hours
- Hours are 9 am to 7 pm Monday to Friday.
- Contact
- 604-675-3550
Health & dental care West End (not DTES)
Dr. Peter Centre supervised consumption site
Dr. Peter AIDS Foundation
- Location
- 1110 Comox Street, Vancouver
- Hours
- Centre 9am-3pm, 7 days a week
- Contact
- 604-608-1874
Access may be limited to the centre’s clients. Confirm eligibility with the centre.
Substance use & harm reduction DTES
Drug checking with FTIR spectrometer - Insite
Vancouver Coastal Health
Anyone; free and anonymous
- Location
- 139 East Hastings Street, Vancouver
- Hours
- Daily 10am-6pm (FTIR technician)
Substance use & harm reduction DTES
Drug checking with FTIR spectrometer - Molson OPS
Vancouver Coastal Health / PHS
Anyone; free and anonymous
- Location
- 166 East Hastings Street (alley), Vancouver
- Hours
- Tuesdays 10am-6pm (FTIR technician)
- Contact
- 604-910-1946
Food & meals DTES / Strathcona
DTES Emergency Supply Hub
Offers food hampers, home goods, clothing and toiletries, seasonal supplies, and recovery navigation support.
- Location
- 144 East Hastings Street, Vancouver
- Hours
- Serves a hot meal at 159 East Hastings Street (near Insite OPS ) from 1 pm to 4 pm every other Wednesday.
- Contact
- 604-679-4019
Food & meals DTES
DTES Women's Centre drop-in - 25 East Hastings
Downtown Eastside Women's Centre
Self-identified women
- Location
- 25 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-8480
Food & meals DTES
DTES Women's Centre drop-in - 302 Columbia
Downtown Eastside Women's Centre
Self-identified women
- Location
- 302 Columbia Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-8480
Shelters DTES
DTES Women's Shelter (412 Shelter)
Downtown Eastside Women's Centre
Self-identified women
- Location
- 412 East Cordova Street, Vancouver
- Hours
- Open 24 hours a day, 7 days a week.
- Contact
- 604-742-4980; 778-926-4580
Contact the shelter about availability. These are the shelter contact numbers, not the administrative office.
Housing, income & work DTES
EMBERS Eastside Works
EMBERS
DTES community members seeking part-time and flexible work, training and support
- Location
- 57 East Hastings Street, Vancouver
- Hours
- Mon-Fri 10am-4pm
Housing, income & work DTES / Strathcona
Empress Rooms
Atira Women's Resource Society
32-unit single room accommodation program providing supportive transitional housing to single adult women at risk (inclusive of cisgender and transgender women), who are or have been impacted by violence and/or abuse.
- Location
- Address not published by 211
- Hours
- Contact the service for current hours.
- Contact
- 604-690-9889
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Substance use & harm reduction Broadway (not DTES)
Episodic Overdose Prevention Site at Robert and Lily Lee Family Community Health Centre
Vancouver Coastal Health
- Location
- 1669 East Broadway, Vancouver (ground floor)
- Hours
- Harm reduction services at the centre Mon-Fri 10am-4:30pm
- Contact
- 604-675-3980
Community & family support DTES
Evelyne Saller Centre
City of Vancouver
Low-income and at-risk adults in the DTES
- Location
- 404 Alexander Street, Vancouver
- Hours
- Mon-Fri 9am-8pm; Sat-Sun 10am-8pm
- Contact
- 604-665-3075
Showers & laundry DTES
Evelyne Saller Centre - showers, laundry, lice treatment
City of Vancouver
DTES adults
- Location
- 404 Alexander Street, Vancouver
- Hours
- Showers Mon-Fri 9:15am-7pm, Sat-Sun 10:30am-6pm. Laundry drop-off Mon-Fri 9am (first come, to 2pm or 50 loads); weekends pick-up only. Lice/scabies assessments Mon-Fri 10am-4pm.
- Contact
- 604-665-3075
Food & meals DTES
Evelyne Saller Centre cafeteria
City of Vancouver
Low-income and at-risk adults in the DTES
- Location
- 404 Alexander Street, Vancouver
- Hours
- Daily: breakfast 10 am–noon; lunch noon–3 pm; dinner 3–5:50 pm.
- Contact
- 604-665-3075
Community & family support DTES / Strathcona
Family Violence Intervention Program
Vancouver Aboriginal Health Society (VAHS)
Offers an eight-week intervention program about family violence, including coping and communication skills.
- Location
- Phil Bouvier Family Centre, 717 Princess Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-602-7558
Substance use & harm reduction DTES
Fentanyl and benzodiazepine test strips (all overdose prevention and supervised consumption sites)
Vancouver Coastal Health
Anyone; free and anonymous; take-home fentanyl strips available in limited quantities per visit
- Location
- At any DTES OPS/SCS (Insite, OPS, MOPS, Powell Street Getaway, SisterSquare, Hope to Health, Astoria Tent)
- Hours
- Contact the service for current hours.
Shelters DTES
First United Church Shelter
First United
- Location
- 467 Alexander Street, Vancouver
- Hours
- In-out access 24 hours a day
- Contact
- 604-839-6880
Community & family support DTES
FIRST UNITED Community Help Desk
FIRST UNITED
DTES community
- Location
- 501 East Hastings Street, Vancouver
- Hours
- 8am-11:30am and 1pm-3:45pm Mon-Fri
- Contact
- 604-681-8365
Legal help & ID DTES
FIRST UNITED Community Help Desk — mail, phone and tax support
FIRST UNITED
Mail, phone and document services, housing referrals and tax support for Downtown Eastside residents.
- Location
- 501 East Hastings Street, Vancouver (mail address: 320 East Hastings Street)
- Hours
- Help desk 8am-11:30am and 1pm-3:45pm Mon-Fri
- Contact
- 604-681-8365
Ask the help desk whether it can assist with a specific ID application; this has not been confirmed.
Legal help & ID DTES / Strathcona
First United Spiritual Care
First United Church Community Ministry Society
Provides trauma-informed and culturally safe, multifaith spiritual care from an Indigenous perspective.
- Location
- 320 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-8365
Food & meals DTES / Strathcona
Food Programs - Strathcona
Vancouver Board of Parks and Recreation
Breakfast Program offers breakfast before school for students of Lord Strathcona Elementary.
- Location
- Strathcona Community Centre, 601 Keefer Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-713-1838
Shelters Vancouver
FSGV Safe House (Directions)
Youth 16-18; any gender
- Location
- Address confidential (call for location)
- Hours
- 24 hours
- Contact
- 604-877-1234
Showers & laundry Downtown South
Gathering Place health services (showers, laundry, clothing)
City of Vancouver
Free showers, laundry and access to clothing. Membership card or ID is required for showers, laundry and clothing.
- Location
- 609 Helmcken Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-665-2391
Showers are first come, first served. Check the current service hours and clothing limits with the centre.
Substance use & harm reduction DTES
Get Your Drugs Tested overdose prevention site
- Location
- 880 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
Housing, income & work DTES / Strathcona
Grace Mansion
The Salvation Army - BC Division
- Location
- 596 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 778-329-0674
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Health & dental care DTES
HealthLink BC
Non-emergency health advice from a nurse; pharmacist advice
- Hours
- 24/7
- Contact
- 811
Legal help & ID DTES
Indigenous Community Legal Clinic (UBC Allard)
UBC Allard School of Law
Indigenous people in the DTES
- Location
- 101-148 Alexander Street, Vancouver
- Hours
- 8:30am-12:30pm and 1:30pm-4:30pm Mon-Fri
- Contact
- 604-822-1311
Legal help & ID DTES / Strathcona
Indigenous Health Hub and Culture Saves Lives
PHS Community Services Society
Indigenous Health Services , including Culture Saves Lives , supports cultural and spiritual care by helping Indigenous people in the Downtown Eastside reconnect with or connect for the first time to traditional, spiritual, and cultural practices of wellness.
- Location
- 30 West Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
Food & meals DTES / Strathcona
Jacob's Well
Faith-based organization provides a variety of services to the Vancouver Downtown Eastside community.
- Location
- 543 Powell Street, Vancouver
- Hours
- Offers a Community Kitchen where members of the community gather to plan, cook, and eat a meal together from 4 pm to 7 pm Wednesdays.
- Contact
- 604-681-4898
Housing, income & work DTES / Strathcona
Jeffrey Ross Residence
Lookout Housing and Health Society
Subsidized semi-independent housing in a 37-unit apartment block, for single seniors or people with disabilities who live in the Downtown Eastside.
- Location
- Address not published by 211
- Hours
- Contact the service for current hours.
- Contact
- 604-255-7089
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Community & family support Vancouver
Kate Booth House (transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-872-7774
Mental health & counselling DTES
Kilala Lelum Urban Indigenous Health and Healing Cooperative
- Location
- 626 Powell Street, Vancouver
- Hours
- 10am-4pm, 7 days a week
- Contact
- 604-620-4010 / 604-423-4244
Shelters Strathcona / Mount Pleasant
Klahowya at Terminal
- Location
- 875 Terminal Avenue, Vancouver
- Hours
- Intake 24 hours, first come first served
- Contact
- 236-484-0544
Legal help & ID DTES
Law Students' Legal Advice Program (LSLAP)
UBC law students
Low-income residents; clinics across Metro Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-822-5791 (English); 604-684-1628 (Chinese)
Health & dental care DTES / Strathcona
Lily's Community Health Centre
Vancouver Coastal Health (VCH) - Vancouver
An integrated health centre provides free one-stop primary care, mental health and substance use services, harm reduction and addictions support, and specialized care to Vancouver's Downtown Eastside.
- Location
- 38 West Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-215-4225
Housing, income & work DTES / Strathcona
Lion Hotel Partnership Program
Lookout Housing and Health Society
Provides support and assistance to tenants of the Lion Hotel.
- Location
- 316 Powell Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-806-0356
Support for existing tenants. This is not a public housing application or emergency shelter intake service.
Housing, income & work Metro Vancouver
Lookout Housing and Health Society (head office and DTES sites)
Lookout Housing and Health Society
Homeless and at-risk adults
- Location
- Head office: 544 Columbia Street, New Westminster
- Hours
- Contact the service for current hours.
- Contact
- 604-255-0340
Organization contact, not an emergency shelter intake number. Ask about the relevant program or application route.
Shelters DTES
Lookout Walton Hotel shelter
Lookout Housing and Health Society
- Location
- 261 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-688-9129
Food & meals DTES / Strathcona
Love One Another Mission (LOAM) Canada
Faith-based organization provides services and support for low-income families and homeless people.
- Location
- Address not published by 211
- Hours
- Contact the service for current hours.
- Contact
- 604-916-4708
Food & meals DTES / Strathcona
Lower Mainland Christmas Bureau
Provides Christmas assistance in the form of food vouchers, clothing, and toys to low-income families in the Vancouver area; applications open on November 1st.
- Location
- 968 East Cordova Street, Vancouver
- Hours
- Office 8:30am-4pm Mon-Fri; Christmas applications open November 1
- Contact
- 604-253-7191
Shelters Vancouver
Marc's Place
Youth 13-15; any gender
- Location
- Address confidential (call for location)
- Hours
- 24 hours
- Contact
- 604-261-7827
Health & dental care DTES / Strathcona
Mental Health and Substance Use Services - Vancouver (Lily's Community Health Centre)
Vancouver Coastal Health (VCH) - Vancouver
Provides a range of health care and support services for adults ages 19 and up with mental health and substance use challenges.
- Location
- 38 West Hastings Street, Vancouver
- Hours
- Hours are 9 am to 6 pm Monday to Friday.
- Contact
- 604-253-4401
Shelters Downtown
Metson Shelter
- Location
- 1060 Howe Street, Vancouver
- Hours
- Intake 11am-4pm Mon-Fri
- Contact
- 604-428-3686
Food & meals DTES / Strathcona
MFBCS - Vancouver
Muslim Food Bank and Community Services Society (MFBCS)
Serves meals at 140 East Hastings Street from 4 pm to 7:30 pm Monday to Friday, 1 pm to 4:30 pm Saturdays, and 1 pm to 3 pm Sundays; includes statutory holidays.
- Location
- 140 East Hastings Street, Vancouver
- Hours
- Serves meals at 140 East Hastings Street from 4 pm to 7:30 pm Monday to Friday, 1 pm to 4:30 pm Saturdays, and 1 pm to 3 pm Sundays; includes statutory holidays.
- Contact
- 1-866-248-3868 Local 1
Housing, income & work DTES / Strathcona
Mission Possible
A community economic development organization in the Downtown Eastside.
- Location
- 648 East Hastings Street, Vancouver
- Hours
- Office hours are 9 am to 3:30 pm Monday to Friday.
- Contact
- 604-253-4469
Housing, income & work DTES / Strathcona
Miyotehew Second Stage Housing for First Nations, Métis and Inuit Women and Children
Atira Women's Resource Society
Offers a supportive housing program to 14 self-identified First Nations, Métis, and Inuit women and children affected by violence or abuse.
- Location
- Address not published by 211
- Hours
- Contact the service for current hours.
- Contact
- 604-681-4437
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Substance use & harm reduction DTES
Molson Overdose Prevention Site (MOPS)
PHS Community Services / VCH
People who use drugs
- Location
- 166 East Hastings Street (alley), Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-910-1946
Community & family support DTES / Strathcona
Neighbourhood Helpers Project - Chinese Outreach Project
Vancouver Second Mile Society
Provides outreach to address the issue of isolation amongst Chinese adults ages 65 or older living in the Downtown Eastside and Strathcona areas.
- Location
- 509 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-254-2194
Community & family support DTES / Strathcona
Neighbourhood Helpers Project - Downtown Eastside
Vancouver Second Mile Society
Offers outreach services for older adults age 50 and up living in the Downtown Eastside, as well as adults living on disability ages 45 and older.
- Location
- 509 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-254-2194
Shelters DTES
New Fountain Shelter
- Location
- 356 East Hastings Street, Vancouver
- Hours
- Waitlist for the day opens at 7am
- Contact
- 604-669-3306
Food & meals DTES / Strathcona
Not-for-Profit Grocery Market - Downtown Eastside Vancouver
Quest Outreach Society
Low-cost food market providing healthy food at an affordable price while empowering clients to make their own choices about what they purchase.
- Location
- 637 East Hastings Street, Vancouver
- Hours
- Store hours are 9 am to 6 pm Monday to Friday and 10 am to 5 Saturdays.
- Contact
- 604-253-2078
Housing, income & work DTES / Strathcona
Olivia Skye
Atira Women's Resource Society
Provides low-market and housing-income-limit rental housing to individuals or couples.
- Location
- 41 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Housing, income & work DTES / Strathcona
Oneesan Housing for Women Who Are Older
Atira Women's Resource Society
Offers 12 units of long-term, independent housing to women ages 55 and up, who have experienced violence and abuse.
- Location
- 500/502 Alexander Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-812-2143
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Substance use & harm reduction DTES
Overdose Prevention Society (OPS)
Overdose Prevention Society
People who use drugs
- Location
- 141 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- (778) 952-2015
Community & family support Vancouver
Peggy's Place (transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-430-5202
Community & family support DTES / Strathcona
Phil Bouvier Family Centre
Vancouver Aboriginal Health Society (VAHS)
A community-based family centre in the Downtown Eastside that contributes to the successful early childhood development of inner-city children.
- Location
- 717 Princess Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-602-7558 Local 135
Health & dental care DTES / Strathcona
PHS Columbia Street Community Clinic
PHS Community Services Society
Provides low-barrier primary care services with access to health professionals, lab work, immunizations, and mental health and addiction treatment for marginalized individuals in the community.
- Location
- 350 Columbia Street, Vancouver
- Hours
- Hours are 9 am to 12 noon and 1:30 pm to 4:30 pm Monday to Friday.
- Contact
- 604-879-7906
Housing, income & work DTES
PHS Community Services Society (head office)
PHS Community Services Society
People who use substances, Indigenous people, people needing supportive housing
- Location
- Unit 90 - 425 Carrall Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-683-0073
Organization contact, not an emergency shelter intake number. Ask about the relevant program or application route.
Substance use & harm reduction DTES / Strathcona
PHS Mobile Needle Exchange
PHS Community Services Society
Aims to prevent the transmission of HIV and other infections with a particular focus on intravenous drug users and sex trade workers.
- Location
- 1005 Station Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-657-6561
Health & dental care DTES / Strathcona
Pier Health Solutions
- Location
- 223 Main Street, Vancouver
- Hours
- Hours are 8 am to 5 pm daily, and 8 am to 2 pm on statutory holidays.
- Contact
- 604-891-1480
Community & family support Vancouver
Pierce House (transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-267-9131
Housing, income & work DTES
Pigeon Park Savings
PHS Community Services Society / Vancity
People on low incomes; no ID-heavy banking
- Location
- 346 East Hastings Street, Vancouver
- Hours
- Mon-Thu 11am-5pm; Fri 12pm-6pm; opens 10am on income assistance cheque days
- Contact
- 604-877-7481
Health & dental care DTES
Portland Dental Clinic (PHS)
PHS Community Services Society
Residents of the Vancouver Downtown Eastside
- Location
- 12 East Hastings Street, Vancouver
- Hours
- Appointments Thu-Mon 9am-5pm; emergency walk-ins Thu-Mon 9am-2pm
- Contact
- 778-371-0060
Housing, income & work DTES / Strathcona
Potluck Cafe Society
Operates Potluck Cafe , a social enterprise business that offers healthy, free meals daily through its community meal program.
- Location
- 298 East Hastings Street, Vancouver
- Hours
- Office hours are 8:30 am to 4:30 pm Monday to Friday.
- Contact
- 604-609-7368
Food & meals DTES / Strathcona
Potter's Place Mission
Provides a 12 noon lunch (attendance at 11 am church service required) and a 9 pm dinner (attendance at 9 pm church service required) seven days a week.
- Location
- 21 East Hastings Street, Vancouver
- Hours
- Provides a 12 noon lunch (attendance at 11 am church service required) and a 9 pm dinner (attendance at 9 pm church service required) seven days a week.
- Contact
- 604-537-8717
Shelters DTES
Powell Place Emergency Shelter
The Bloom Group
Women
- Location
- 329 Powell Street, Vancouver
- Hours
- Year-round, 24 hours; first come, first served
- Contact
- 604-606-0403 (24-hour intake)
Community & family support West End (not DTES)
QMUNITY - Queer, Trans and Two-Spirit Resource Centre
QMUNITY
- Location
- 1170 Bute Street, Vancouver
- Hours
- Mon-Fri 10am-6pm
- Contact
- 604-684-5307
Housing, income & work DTES
RainCity Housing and Support Society (head office; how to apply for housing)
RainCity Housing and Support Society
People experiencing or at risk of homelessness; housing applications via the 'How to apply for housing' page on raincityhousing.org
- Location
- 616 Powell Street, Vancouver, V6A 1H4
- Hours
- Contact the service for current hours.
- Contact
- 604-662-7023 (fax 604-254-3703)
Organization contact, not an emergency shelter intake number. Ask about the relevant program or application route.
Housing, income & work DTES
Rainier Hotel (PHS) - supportive housing for women
PHS Community Services Society
Self-identifying women in the DTES (39 units; mental health services, medication management, detox, harm reduction, recovery programming)
- Location
- 309 Carrall Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-684-2246
Community & family support DTES / Strathcona
Ray-Cam Cooperative Centre
Offers programming for people of all ages, including a variety of social, recreational, educational, and support programs for children, youth, families, and seniors.
- Location
- 920 East Hastings Street, Vancouver
- Hours
- Centre hours are 9 am to 9 pm Monday to Friday and 9 am to 5 pm Saturdays.
- Contact
- 604-257-6949
Legal help & ID DTES / Strathcona
Red Fox Healthy Living Society
Promotes healthy active living among children and youth, and fosters employment and life skills for youth who face barriers.
- Location
- Strathcona Church, 431 Princess Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-343-6536
Housing, income & work DTES / Strathcona
Regal Place Hotel
PHS Community Services Society
Provides 39 units of independent social housing for individuals who are attempting to manage their substance dependency issues and making steps away from active drug use.
- Location
- 144 West Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 778-371-0050
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Housing, income & work DTES / Strathcona
Rice Block Support Recovery Housing for Women
Atira Women's Resource Society
Women-only pre-and post-stabilization housing program for women who are seeking support to reduce and or stop their problematic use of substances.
- Location
- 404 Hawks Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-253-1505
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Community & family support DTES
Salal Sexual Violence Support Centre (formerly WAVAW) crisis line
- Hours
- Contact the service for current hours.
- Contact
- 604-255-6344; toll-free 1-877-392-7583
Food & meals DTES
Salvation Army Harbour Light community meals
The Salvation Army Harbour Light
Open to everyone
- Location
- 119 East Cordova Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-646-6800
Housing, income & work DTES / Strathcona
Secord Housing for Women
Atira Women's Resource Society
Provides 29 units of supportive housing for women (inclusive of cisgender and transgender women) ages 19 and up who have been impacted by violence.
- Location
- 403 Powell Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-255-5542
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Housing, income & work DTES / Strathcona
Sereenas Housing for Women
Atira Women's Resource Society
Provides 56 units of supportive housing for women who have been impacted by violence and/or substance abuse.
- Location
- 143 Dunlevy Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-642-2620
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Health & dental care DTES
Sheway (pregnancy outreach and parenting program)
Vancouver Coastal Health
Pregnant and/or parenting an infant or child, with current or recent substance use history, living in Vancouver; no referral needed
- Location
- 533 East Hastings Street, Vancouver
- Hours
- Drop-in Mon-Fri 9:15am-4pm; clinic staff by phone Mon-Fri 8:30am-4:30pm
- Contact
- 604-216-1699 (medical clinic 604-216-1684)
Shelters DTES
Sisters Shelter
Women
- Location
- 131 Dunlevy Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-602-9463
Housing, income & work Southwest edge of DTES
Sorella Housing for Women (Atira)
Atira Women's Resource Society
Women on fixed incomes, incl. homeless women and women from the DTES with substance use or mental health challenges; priority to pregnant homeless women (108 units per BC 211, pets allowed).
- Location
- Corner of Abbott and Pender Streets, Vancouver (exact street number not on the page)
- Hours
- Contact the service for current hours.
- Contact
- 604-681-0634; email sorella@atira.bc.ca
Housing program, not an emergency shelter booking. Contact the operator about applications and eligibility.
Substance use & harm reduction DTES / Strathcona
Spikes on Bikes
PHS Community Services Society
Community members with lived experience of drug misuse cycle around the Downtown Eastside and the West End in Vancouver on specially equipped bicycles to respond to drug overdoses.
- Location
- Address not published by 211
- Hours
- Hours are 8 am to 8 pm daily in the Downtown Eastside and 8 am to 2 pm Monday to Saturday in the West End.
- Contact
- 604-202-3517 / 604-317-1315
Shelters Mount Pleasant
Springhouse Shelter
The Bloom Group
- Location
- 333 East 16th Avenue, Vancouver
- Hours
- 24 hours; first come, first served
- Contact
- 604-606-0412
Health & dental care DTES / Strathcona
Strathcona Community Dental Clinic
Provides low-cost general dentistry for children up to age 19 and their families, as well as seniors age 65 and older; adults ages 19 to 64 must have children who are patients at the clinic in order to be eligible for service.
- Location
- 601 Keefer Street, Vancouver
- Hours
- Clinic hours are 9 am to 12 noon and 1 pm to 5 pm Monday to Friday.
- Contact
- 604-713-4485
Substance use & harm reduction DTES / Strathcona
Street Degree in Overdose Prevention
Vancouver Coastal Health (VCH) - Vancouver
Offers a peer training program in overdose response.
- Location
- Japanese Hall, 487 Alexander Street, Vancouver
- Hours
- Contact the service for current hours.
Housing, income & work DTES / Strathcona
SUCCESS Pender Residence
SUCCESS
Provides affordable housing for low-income seniors age 65 and older.
- Location
- 333 East Pender Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-2977
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Substance use & harm reduction Province-wide
Take Home Naloxone location finder (Toward the Heart)
BC Centre for Disease Control / Toward the Heart
People who use illicit substances, and family and friends of people at risk of overdose
- Location
- Map-based; many pharmacies and community sites
- Hours
- Contact the service for current hours.
- Contact
- Dial 8-1-1 for help finding a site
Housing, income & work DTES / Strathcona
Tamura House
Lookout Housing and Health Society
Provides 105 single-room occupancy units in the Downtown Eastside for people who are struggling with issues such as addiction or mental health that put them at risk of homelessness.
- Location
- Address not published by 211
- Hours
- Contact the service for current hours.
- Contact
- 604-629-1497 / 604-629-1497 Local 2
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Shelters DTES
The Beacon (Salvation Army Harbour Light)
The Salvation Army Harbour Light
- Location
- 108 East Hastings Street, Vancouver
- Hours
- 24-hour services
- Contact
- 604-646-6800
Housing, income & work DTES
The Bloom Group (housing and shelters; head office)
The Bloom Group Community Services Society
Low-income people; most housing is by referral
- Location
- 128 West Pender Street, Vancouver
- Hours
- Office Mon-Fri 8:30am-4pm
- Contact
- 604-606-0300
Organization contact, not an emergency shelter intake number. Ask about the relevant program or application route.
Food & meals DTES
The Door Is Open
Catholic Charities
Adults in the DTES
- Location
- 255 Dunlevy Avenue, Vancouver
- Hours
- 11am-5pm daily; women only on Wednesdays
- Contact
- 604-669-0498
Clothing DTES
The Door Is Open — clothing
- Location
- 255 Dunlevy Avenue, Vancouver
- Hours
- Monday–Friday, 11 am–12:30 pm.
- Contact
- 604-669-0498
Clothing availability varies.
Shelters DTES
The Haven (Salvation Army Harbour Light)
The Salvation Army Harbour Light
- Location
- 108 East Hastings Street, Vancouver
- Hours
- 24-hour services
- Contact
- 604-646-6800
Shelters DTES
The Lark
- Location
- 103 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-558-2070
Shelters DTES / Gastown
The Osborn
PHS Community Services
- Location
- 27 West Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-2806 (local 0)
Shelters DTES
The Sisterhood
Women
- Location
- 342 Alexander Street, Vancouver
- Hours
- Open 24 hours, 7 days a week
- Contact
- 604-681-7916
Housing, income & work DTES / Strathcona
The View
The Bloom Group
Provides affordable housing in studio apartments in the Downtown Eastside for 96 fully independent residents on fixed and/or low incomes.
- Location
- 250 Powell Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-558-7784
Housing program, not emergency shelter. Ask the operator about applications and eligibility; no vacancy or walk-in intake is implied.
Substance use & harm reduction Downtown
Thomus Donaghy Overdose Prevention Site
- Location
- 1060 Howe Street, Vancouver
- Hours
- Contact the service for current hours.
Substance use & harm reduction Vancouver and other BC regions
Toxic drug and health alerts (text service)
Vancouver Coastal Health
Anyone; free and anonymous; can also report toxic drugs and ask by text where to find naloxone or drug checking
- Location
- Text message service
- Hours
- Real-time
- Contact
- Text JOIN to 253787 (ALERTS)
Shelters DTES
Triage Emergency Shelter
RainCity Housing (per BC 2022 release)
- Location
- 707 Powell Street, Vancouver
- Hours
- 24 hours a day
- Contact
- 604-254-3700
Legal help & ID DTES / Strathcona
UBC Learning Exchange
University of British Columbia (UBC)
Offers programs that help make connections between the university and people in Vancouver's Downtown Eastside.
- Location
- 612 Main Street, Vancouver
- Hours
- Drop-in hours are 9 am to 12 noon and 1 pm to 4:30 pm Tuesdays, and 1 pm to 4:30 pm Wednesdays and Thursday.
- Contact
- 604-827-2777
Food & meals DTES
Union Gospel Mission meals
Union Gospel Mission
Open to those in need
- Location
- 601 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
Shelters DTES
Union Gospel Mission Men's Shelter
Union Gospel Mission
- Location
- 601 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-253-3323
Check access and availability with the shelter.
Legal help & ID DTES / Strathcona
Urban Native Youth Association (UNYA)
Provides meaningful opportunities for Indigenous youth (First Nations, Metis, Inuit) in the urban setting.
- Location
- 1618 East Hastings Street, Vancouver
- Hours
- Office hours are 9 am to 5 pm Monday to Friday.
- Contact
- 604-254-7732
Mental health & counselling East Hastings
VAFCS Counselling and Emotional Support Programs
Vancouver Aboriginal Friendship Centre Society
Indigenous clients and uninsured people age 14+
- Location
- 1607 East Hastings Street, Vancouver
- Hours
- Office 9am-5pm Mon-Fri
- Contact
- 604-251-4844
Community & family support East Hastings
Vancouver Aboriginal Friendship Centre Society (VAFCS)
VAFCS
Urban Indigenous people
- Location
- 1607 East Hastings Street, Vancouver
- Hours
- Office 9am-5pm Mon-Fri
- Contact
- 604-251-4844
Health & dental care DTES
Vancouver Aboriginal Health Society (VAHS) Primary Care Clinic
VAHS
Urban Indigenous people and DTES residents; CURRENTLY NOT accepting new primary care patients
- Location
- 449 East Hastings Street, Vancouver
- Hours
- Mon, Tue, Thu, Fri 9am-4:30pm; Wed 9am-8pm; Sat 9am-2pm; closed 12:30-1pm Mon-Fri
- Contact
- 604-255-9766
The supplied clinic information says it is not accepting new patients for ongoing primary care. Ask about current access.
Health & dental care DTES
Vancouver Aboriginal Health Society Dental Clinic
VAHS
Anyone in the Lower Mainland welcome; focus on DTES residents, Indigenous people with Status Card, people on disability or income assistance, parolees, refugees, dental emergencies
- Location
- 455 East Hastings Street, Vancouver
- Hours
- Mon-Fri 9am-4pm, by appointment only
- Contact
- 604-254-9900 (text 604-245-0997)
Legal help & ID DTES / Strathcona
Vancouver Indigenous Justice Centre
BC First Nations Justice Council
Offers supports to Indigenous people—First Nations, Métis, and Inuit—dealing with criminal or child protection matters who otherwise cannot access help through legal aid.
- Location
- 510 Beatty Street, Vancouver
- Hours
- Hours are 8:30 am to 4:30 pm Monday to Friday.
- Contact
- 236-455-6565 / 1-866-786-0081
Health & dental care DTES / Strathcona
Vancouver Junction
Vancouver Coastal Health (VCH) - Vancouver
Provides a welcoming space where individuals ages 19 and older can access substance use recovery groups; one-on-one peer support; group health, wellness, and social activities; and connection to community services.
- Location
- 923 E Hastings Street, Vancouver
- Hours
- Lounge is open 9 am to 7 pm Monday to Saturday.
- Contact
- 604-812-3139
Community & family support DTES
Vancouver Rape Relief & Women's Shelter (crisis line / transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-872-8212
Housing, income & work DTES / Strathcona
Vancouver Rent Bank
Network of Inner City Community Services Society
Aims to increase housing stability by providing short term, interest-free loans to people at risk of eviction, or essential utility cut-off due to temporary financial crisis.
- Location
- 920 East Hastings Street, Vancouver
- Hours
- An application form is available online, or individuals can drop-in from 10 am to 1 pm Thursdays.
- Contact
- 604-566-9685
Substance use & harm reduction DTES
VANDU Overdose Prevention Site and drug checking
Vancouver Area Network of Drug Users
People who use drugs
- Location
- 380 East Hastings Street, Vancouver
- Hours
- Space and OPS daily 10am-10pm (clients accepted until 30 min before close); office Mon-Fri 10am-4pm
- Contact
- (604) 683-6061
Shelters Kitsilano
Vi Fineday Family Shelter
- Location
- 1906 West 15th Avenue, Vancouver
- Hours
- 24 hours; high barrier
- Contact
- 604-736-2423
Legal help & ID DTES / Strathcona
Victim Court Support Program - Downtown Community Court
Ministry of Public Safety and Solicitor General (MPSSG)
Provides support to victims and witnesses who are attending Downtown Community Court due to a criminal case.
- Location
- Downtown Community Court, 211 Gore Avenue, Vancouver
- Hours
- The courthouse is open from 8:30 am to 4:30 pm Monday to Friday. Court hours are 9 am to 12 noon and 2 pm to 4 pm Monday to Friday.
- Contact
- 604-660-8754
Legal help & ID DTES / Strathcona
Victim Court Support Program - Vancouver Provincial Court
Ministry of Public Safety and Solicitor General (MPSSG)
Provides support to victims and witnesses who are attending Vancouver Provincial Court due to a criminal case.
- Location
- Vancouver Provincial Court, 5th Floor-222 Main Street, Vancouver
- Hours
- The courthouse is open from 8:30 am to 4:30 pm Monday to Friday. Court hours are 9 am to 12 noon and 2 pm to 4 pm Monday to Friday.
- Contact
- 604-660-4217
Community & family support DTES
VictimLink BC
Victims of crime and violence
- Hours
- Contact the service for current hours.
- Contact
- 1-800-563-0808
Substance use & harm reduction DTES
Watari Community Addictions Counselling Team
Watari Counselling and Support Services
Individuals, couples and families in DTES/Strathcona; harm-reduction approach
- Location
- #200, 678 East Hastings Street, Vancouver
- Hours
- Mon-Fri 9am-5pm; appointments also outside regular hours
- Contact
- 604-254-6995
Showers & laundry DTES
Watari Wellness Hub
Watari
Hot meals, showers, laundry, counselling, cultural programming and housing navigation for houseless people in the Downtown Eastside and people connected with Watari supports.
- Location
- 320 Alexander Street, Vancouver
- Hours
- Monday–Friday, 8 am–6 pm; weekend hours vary.
- Contact
- 604-254-6995
Check specific program times and weekend opening hours with Watari.
Housing, income & work DTES
Windchimes (RainCity Housing)
RainCity Housing and Support Society
People with mental health challenges and a history of living in the DTES (27 units); apply directly to the operator
- Location
- 144 Heatley Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-662-7023 (RainCity head office)
Community & family support DTES
WISH Drop-In Centre
WISH Drop-In Centre Society
Cis and trans women, Two-Spirit, non-binary and gender-diverse active street-based sex workers.
- Location
- 330 Alexander Street, Vancouver
- Hours
- Tuesday–Saturday nights, 6 pm–6 am the following morning. Closed Sunday after 6 am until Tuesday at 6 pm.
- Contact
- 604-681-9244
Meals: dinner 6–8 pm; snack 1–4 am; breakfast 6 am. The operator limits drop-in access to active sex workers. This is separate from WISH’s shelter.
Shelters DTES
WISH Emergency Shelter
WISH Drop-In Centre Society
Women and gender-diverse sex workers
- Location
- 340 Alexander Street, Vancouver
- Hours
- 24/7
- Contact
- 604-558-4031
Housing, income & work DTES / Strathcona
WorkBC Centre - Vancouver (Downtown Eastside)
Open Door Group
Provides support to help job seekers who are unemployed or precariously employed and legally allowed to work in BC, find and maintain employment and improve employment readiness.
- Location
- 134 East Hastings Street, Vancouver
- Hours
- Hours are 9:30 am to 5:30 pm Mondays, 8:30 am to 4:30 pm Tuesdays, Thursdays, and Fridays, and 11:30 am to 4:30 pm Wednesdays.
- Contact
- 604-334-6372
Community & family support Chinatown / Strathcona
Yarrow Society - Nourishing Hearts
Yarrow Society
Low-income Chinese seniors in Chinatown and Strathcona: frozen meal delivery to homebound seniors, tofu redistribution, food literacy workshops
- Location
- #403-268 Keefer Street, Vancouver
- Hours
- Contact the service for current hours.
Shelters Mount Pleasant
Yukon Street Shelter
Lookout Housing and Health Society
- Location
- 2088 Yukon Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-264-1680 ext. 1 (shelter front desk)


