Downtown Eastside, Vancouver
Community and family support in the Downtown Eastside
Find drop-ins, family programs, seniors’ services, Indigenous organizations and 2SLGBTQ+ community resources. Each program’s description explains who it serves; not every listing is open to everyone.
Need a shelter space? Check the current BC 211 shelter list. For seasonal openings, check the City’s shelter page.
Help finding services: call 211 or text 211. Navigators: 9 am–9 pm weekdays, excluding holidays. Emergency: call 911.
Some services are outside the neighbourhood or require an appointment or referral. Check access details with the organization before visiting.
Find a service
31 listings
No services match these filters. Try fewer words or clear the filters. You can also search BC 211 for more options.
Community & family support DTES / Strathcona
Agape Street Ministry
Catholic street outreach ministry that provides support to women ages 19 and over in Vancouver's Downtown Eastside who are involved in the sex industry or struggling with substance use.
- Location
- Kateri House, 887 Keefer Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-215-4115
Community & family support DTES
Battered Women's Support Services (BWSS) Crisis & Intake Line
BWSS
Women and gender-diverse people experiencing violence
- Hours
- Contact the service for current hours.
- Contact
- 604-687-1867; toll-free 1-855-687-1868; text 604-652-1867
Community & family support DTES / Strathcona
Better at Home - Vancouver (Inner City)
Network of Inner City Community Services Society
Helps seniors ages 65 and over with simple daily tasks so that they can continue to live independently in their own homes and remain connected to their communities.
- Location
- 920 East Hastings Street, Vancouver
- Hours
- Hours are 9 am to 5 pm Monday to Friday; call in advance for appointment.
- Contact
- 604-569-2787
Community & family support DTES
Carnegie Community Centre
City of Vancouver
Low-income adults; $1/year membership
- Location
- 401 Main Street, Vancouver
- Hours
- Daily 9am-11pm
- Contact
- 604-665-2220
Community & family support DTES
Carnegie seniors programs
City of Vancouver
DTES seniors (age 40+ at Carnegie)
- Location
- 401 Main Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-665-2220
Community & family support Downtown
Covenant House Drop-In Centre
Covenant House Vancouver
Youth 16-24; no referral needed
- Location
- 1302 Seymour Street, Vancouver
- Hours
- Drop-in 9am-5:30pm Mon-Fri
- Contact
- 604-685-7474; toll-free 1-877-685-7474
Community & family support DTES
DEWC Overflow Shelter
Downtown Eastside Women's Centre
Self-identified women
- Location
- 265 East Hastings Street, Vancouver
- Hours
- Open 24 hours a day, 7 days a week.
- Contact
- 604-564-9331
Contact the shelter about availability.
Community & family support DTES
DEWC Warming and Respite Space
Downtown Eastside Women's Centre
Self-identified women
- Location
- 398 Powell Street, Vancouver
- Hours
- Daily, 2:30 pm to 9 am the following morning.
- Contact
- 604-423-4216
Contact the program about access and availability.
Community & family support DTES / Strathcona
Downtown Eastside Seniors Centre
Vancouver Second Mile Society
Drop-in centre provides a safe place for older adults living in the downtown core to congregate with one another.
- Location
- 509 East Hastings Street, Vancouver
- Hours
- Hours are 8:30 am to 3 pm on Monday to Friday.
- Contact
- 604-254-2194
Community & family support DTES
Downtown Eastside Women's Centre (DEWC)
DEWC
Self-identified women and their children
- Location
- Admin office; drop-ins at 302 Columbia St and 25 East Hastings St
- Hours
- Contact the service for current hours.
- Contact
- 236-862-7582 (administrative office)
Organization contact, not a shelter intake number. Use the individual shelter listings for shelter contacts.
Community & family support DTES
DTES Women's Centre drop-in - 25 East Hastings
Downtown Eastside Women's Centre
Self-identified women
- Location
- 25 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-8480
Community & family support DTES
DTES Women's Centre drop-in - 302 Columbia
Downtown Eastside Women's Centre
Self-identified women
- Location
- 302 Columbia Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-681-8480
Community & family support DTES
DTES Women's Shelter (412 Shelter)
Downtown Eastside Women's Centre
Self-identified women
- Location
- 412 East Cordova Street, Vancouver
- Hours
- Open 24 hours a day, 7 days a week.
- Contact
- 604-742-4980; 778-926-4580
Contact the shelter about availability. These are the shelter contact numbers, not the administrative office.
Community & family support DTES
Evelyne Saller Centre
City of Vancouver
Low-income and at-risk adults in the DTES
- Location
- 404 Alexander Street, Vancouver
- Hours
- Mon-Fri 9am-8pm; Sat-Sun 10am-8pm
- Contact
- 604-665-3075
Community & family support DTES / Strathcona
Family Violence Intervention Program
Vancouver Aboriginal Health Society (VAHS)
Offers an eight-week intervention program about family violence, including coping and communication skills.
- Location
- Phil Bouvier Family Centre, 717 Princess Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-602-7558
Community & family support DTES
FIRST UNITED Community Help Desk
FIRST UNITED
DTES community
- Location
- 501 East Hastings Street, Vancouver
- Hours
- 8am-11:30am and 1pm-3:45pm Mon-Fri
- Contact
- 604-681-8365
Community & family support Vancouver
Kate Booth House (transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-872-7774
Community & family support DTES / Strathcona
Neighbourhood Helpers Project - Chinese Outreach Project
Vancouver Second Mile Society
Provides outreach to address the issue of isolation amongst Chinese adults ages 65 or older living in the Downtown Eastside and Strathcona areas.
- Location
- 509 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-254-2194
Community & family support DTES / Strathcona
Neighbourhood Helpers Project - Downtown Eastside
Vancouver Second Mile Society
Offers outreach services for older adults age 50 and up living in the Downtown Eastside, as well as adults living on disability ages 45 and older.
- Location
- 509 East Hastings Street, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-254-2194
Community & family support Vancouver
Peggy's Place (transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-430-5202
Community & family support DTES / Strathcona
Phil Bouvier Family Centre
Vancouver Aboriginal Health Society (VAHS)
A community-based family centre in the Downtown Eastside that contributes to the successful early childhood development of inner-city children.
- Location
- 717 Princess Avenue, Vancouver
- Hours
- Contact the service for current hours.
- Contact
- 604-602-7558 Local 135
Community & family support Vancouver
Pierce House (transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-267-9131
Community & family support West End (not DTES)
QMUNITY - Queer, Trans and Two-Spirit Resource Centre
QMUNITY
- Location
- 1170 Bute Street, Vancouver
- Hours
- Mon-Fri 10am-6pm
- Contact
- 604-684-5307
Community & family support DTES / Strathcona
Ray-Cam Cooperative Centre
Offers programming for people of all ages, including a variety of social, recreational, educational, and support programs for children, youth, families, and seniors.
- Location
- 920 East Hastings Street, Vancouver
- Hours
- Centre hours are 9 am to 9 pm Monday to Friday and 9 am to 5 pm Saturdays.
- Contact
- 604-257-6949
Community & family support DTES
Salal Sexual Violence Support Centre (formerly WAVAW) crisis line
- Hours
- Contact the service for current hours.
- Contact
- 604-255-6344; toll-free 1-877-392-7583
Community & family support East Hastings
Vancouver Aboriginal Friendship Centre Society (VAFCS)
VAFCS
Urban Indigenous people
- Location
- 1607 East Hastings Street, Vancouver
- Hours
- Office 9am-5pm Mon-Fri
- Contact
- 604-251-4844
Community & family support DTES
Vancouver Rape Relief & Women's Shelter (crisis line / transition house)
- Hours
- Contact the service for current hours.
- Contact
- 604-872-8212
Community & family support DTES
VictimLink BC
Victims of crime and violence
- Hours
- Contact the service for current hours.
- Contact
- 1-800-563-0808
Community & family support DTES
Watari Wellness Hub
Watari
Hot meals, showers, laundry, counselling, cultural programming and housing navigation for houseless people in the Downtown Eastside and people connected with Watari supports.
- Location
- 320 Alexander Street, Vancouver
- Hours
- Monday–Friday, 8 am–6 pm; weekend hours vary.
- Contact
- 604-254-6995
Check specific program times and weekend opening hours with Watari.
Community & family support DTES
WISH Drop-In Centre
WISH Drop-In Centre Society
Cis and trans women, Two-Spirit, non-binary and gender-diverse active street-based sex workers.
- Location
- 330 Alexander Street, Vancouver
- Hours
- Tuesday–Saturday nights, 6 pm–6 am the following morning. Closed Sunday after 6 am until Tuesday at 6 pm.
- Contact
- 604-681-9244
Meals: dinner 6–8 pm; snack 1–4 am; breakfast 6 am. The operator limits drop-in access to active sex workers. This is separate from WISH’s shelter.
Community & family support Chinatown / Strathcona
Yarrow Society - Nourishing Hearts
Yarrow Society
Low-income Chinese seniors in Chinatown and Strathcona: frozen meal delivery to homebound seniors, tofu redistribution, food literacy workshops
- Location
- #403-268 Keefer Street, Vancouver
- Hours
- Contact the service for current hours.


